Pony Poo Postage
We send the pack
Depending on the Poo Pack you have chosen we will post out your package to you within 1 working day of receiving you order. We send all our packs to you second class. If you urgently need it please give us a call and we can try and fast track it.
We use the post office for the majority of our Poo Packs and they fit through the post box however, if you have a bigger group of horses then it'll be more likely a small parcel you'll receive and this is sometimes delivered by Parcel Force depending on the size of the order.
You post it back
All our Poo Packs come with pre paid 1st class return postage and depending on the amount of horses you have will depend on how you post it back. Most of the packaging will easily fit into a post box whereas some will need to be dropped to the post office, if it doesn't fit through the post box. We try and make the process as easy as possible so wherever possible we will make the packaging small enough for the post box.
Lost pony packs and poo
Unfortunately not everything always goes to plan and things go missing in the post, if you have not received your pony pack or results within 7 days of ordering or 7 days of posting back then please contact us and we will discuss the best option.